1. General Information
As an informational website, Ventirecal does not offer physical products or paid digital content. Therefore, most refund requests are not applicable. If you believe there is an issue related to a paid service or subscription, please contact us. We will review each case individually.
2. Eligibility for Refund
Refunds apply only to paid services (if any) clearly marked on our website. You must provide a valid reason and submit your request within 14 days of purchase. Not all requests qualify for a refund, especially if the service was delivered as described. We aim to handle all requests fairly.
3. Non-Refundable Items
Free access to our travel content is not subject to any charges or refunds. Consultations or one-on-one planning services, if used, may be excluded from refunds. All non-refundable services will be stated clearly before any payment is made. Transparency is our policy.
4. Requesting a Refund
To request a refund, contact us via email with the subject line “Refund Request.” Include your name, email, date of transaction, and reason. We may ask for further information to verify your request. Our team will respond within 3–5 business days.
5. Processing Time
Approved refunds will be processed through the original payment method. Please allow up to 10 business days for the funds to appear. We are not responsible for delays caused by third-party providers. If delays occur, we’ll assist in tracking the issue.
6. Service Disruptions
If a paid service is unavailable due to a technical issue, a partial refund may be offered. In such cases, please provide screenshots or error messages to support your claim. We strive to resolve problems quickly. Service quality is a priority for us.
7. Policy Scope
This policy applies only to services provided directly by Ventirecal. We are not responsible for refunds related to third-party links, bookings, or platforms. Always check the terms of any third-party provider before engaging their services. Our policy does not override theirs.
8. Contact for Support
If you have questions about eligibility or need help with a refund request, feel free to contact us. Our support team handles each case individually and respectfully. We aim to resolve concerns promptly and professionally. Your satisfaction matters to us.
Contact Information:
[email protected]
+1 864-287-6452
51 Parliament St, Toronto, ON M5A 2Y5, Canada
